Privacy policy

Last Updated: 28 November 2025

Paired (“we”, “our”, “us”) provides privacy-preserving data infrastructure designed for clinics, healthcare institutions, and authorised partners. We are committed to protecting the privacy, security, and confidentiality of all data processed through our systems.

This Privacy Policy explains how we handle information when you access our website, communicate with our team, or engage with Paired services.

1. Scope of This Policy

This Privacy Policy applies to:

• Our website (paired.world / related subdomains)
• Communications with our team (email, forms, consultation calls)
• Institutional engagements, pilots, or demonstrations
• Use of our verification infrastructure by authorised partners

This policy does not apply to personal patient health information controlled by hospitals or institutions using Paired. Those institutions remain the data controllers of all clinical or operational data.

2. What Information We Collect

A. Information You Provide Directly

When contacting us, applying for a pilot, or scheduling a call, you may provide:

• Name
• Professional title
• Institution / organisation
• Email address
• Phone number
• Project details or partnership information

B. Automatically Collected Information

When you visit our website, we may collect:

• Device and browser information
• IP address (anonymised or truncated, where required)
• Pages visited and time spent
• Basic analytics to improve performance

We do not use invasive tracking systems, fingerprinting tools, or third-party advertising cookies.

C. Information Processed on Behalf of Institutions

Paired’s infrastructure processes encrypted, pseudonymised proofs of interactions generated inside institutions.
We do not receive, store, or export:

• Patient identities
• Biometrics
• Raw clinical data
• Medical records
• Device telemetry in identifiable form

Hospitals retain full custody of all identifiable health information.

3. How We Use Information

We use collected information to:

• Respond to institutional inquiries
• Provide consultation and support
• Assess pilot or deployment suitability
• Improve our website and services
• Maintain security and compliance

We never sell personal information.

4. Zero-Knowledge & Privacy-Preserving Processing

Paired uses proprietary Zero Knowledge mechanisms and cryptographic verification to ensure:

• Proofs of interactions contain no patient identity
• No personal data is placed on-chain
• Raw data remains within hospital systems
• Only authorised institutions can generate or verify proofs
• Compliance with data localisation requirements (e.g., UAE ICT Health Law)

5. Legal Basis for Processing

Depending on the jurisdiction, our legal basis may include:

• Performance of a contract or pre-contractual steps
• Legitimate interest in securing and improving our systems
• Compliance with legal or regulatory requirements
• Consent (where explicitly provided)

6. Data Sharing

We may share limited business contact information only with:

• Internal team members
• Approved service providers supporting our operations
• Regulators or authorities where legally required
• Institutional partners as part of active engagements (with your permission)

We do not sell or rent data.

7. International Transfers

Paired respects all applicable data localisation rules.

• No identifiable health data ever leaves the institution.
• Any institutional data processed by Paired remains inside the required jurisdiction.
• Website analytics data may be processed internationally but remains non-sensitive.

8. Data Retention

We retain institutional contact data only as long as needed:

• To maintain communication
• To support active engagements
• To comply with legal obligations

You may request deletion at any time (subject to legal requirements).

9. Your Rights

You may request:

• Access to personal information we hold
• Correction or deletion
• Restriction of processing
• Withdrawal of consent
• A copy of your data (where applicable)

Contact: contact@paired.world

10. Security

We use industry-grade controls including:

• Encryption in transit and at rest
• Cryptographic proof systems
• Zero Knowledge verification
• Access controls and monitoring
• Secure development practices

11. Changes to This Policy

We may update this policy periodically. The updated version will be posted with a new “Last Updated” date.

12. Contact

For questions regarding this Privacy Policy:
contact@paired.world

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